TURNS & REFOUNDS
- Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- We only replace items if they are defective or damaged. In this case, Quokkababy Will be responsable for paying the shipping costs.
- To change or return you must send an email explaning the reasons to info@quokkababy.es